Build a team without handing over the business

Anyone you invite by email - an assistant coach, a specialist coach, or an admin/VA. They join under your account, with their own login, and only the access you give them.

Yes. Roles set per-area access across client management (clients, inbox, leads), coaching tools (workouts, nutrition, forms) and settings - so a coach sees only what their role allows.

Only if you choose to give them that access. You can build a role that coaches clients without ever touching account settings, payments or business numbers.

Yes. Assign each client to a coach, then filter the whole client list by coach. A role scoped to assigned clients only shows that coach their own people - while you still see everyone.

Yes - every team member has their own login under your subscription, and you can set their app language when you invite them.

Yes. Edit a role any time - rename it, recolor it, or change its permissions - and the change applies to everyone assigned to it.

Remove them and reassign their clients. Their access ends immediately, and the client history stays exactly where it is in your account.

Go to Settings > Team, click Invite Member, enter their email address, choose a role and click Send Invite. The person receives an email with a link to join your workspace. Once they accept, they show up in your team list.

Coachway lets you create custom roles under Settings > Teams > Add Role and decide what each one can see and do. A setup could include Admin (full access, including billing, settings, team management and integrations), Coach (only their assigned clients, programs, check-ins and messaging), Co-coach (limited access to clients shared with them) and Sales (leads and inbox).

Yes. A co-coach role can be set up with limited access to specific clients that a coach or admin shares with them. They can view client profiles and check-ins, but cannot change programs or settings unless you grant that permission in the role.

Yes. Create a role under Settings > Teams > Add Role with access to leads and the inbox, so they can handle inquiries and follow-ups. A sales role typically has no access to client programs, nutrition or billing, which suits a dedicated sales person handling inbound leads and booking calls.

Go to Settings > Team and open the role, unselect the team member's name and click Save. Then open the new role, select their name and click Save again. Changes take effect immediately, so their access follows the new role straight away.

To remove someone, go to Settings > Team, find the member, click the three-dot menu to the right and select Remove from team. Reassign their clients first. Invite links expire after 7 days, so if a new team member sees "Expired" when clicking the link, send them a new invite.