Client Progress

Progress photos, body weight, circumference measurements, training performance and PRs, plus anything you ask for in check-in forms - sleep, energy, adherence. It all lands on one client timeline, so you review the full picture before every check-in reply.

Directly in the app, usually as part of their scheduled check-in. Photos sit on the client's private timeline next to their measurements and training data - no more digging through camera rolls or chat threads to compare week 1 with week 12.

Clients quit when they stop noticing change. A timeline of photos, measurements and PRs makes slow progress undeniable - and gives you concrete evidence to point to in check-ins when motivation dips. Coaches consistently find it their strongest retention tool.

Open the client's Development page. The latest check-in sits at the top (click Mark as read once reviewed), then rating cards showing change since the last check-in, the client's written answers, goal progress with starting, current and goal weight, charts for weight, circumference and custom metrics, and recent sessions and activities. Measurements arrive from check-in forms, from clients logging in the app, and from you, including backdated entries.

On the client's Development page, pick the metric in the Metrics chart dropdown, expand the measurement history table and click the pencil icon to edit or the trash icon to delete (deletions cannot be undone). The Circumference card is read-only. Starting and goal weight are stored separately, so fixing a log does not change them: update Initial weight and Goal weight under the client's Info, Activity & Dietary Information.

Clients add photos through image fields in your onboarding or check-in form, or from Profile > Add measurement in the app. They see check-in photos under Profile > Latest check-in > Check-in history; onboarding photos and photos uploaded outside a check-in are visible only to you. You see every photo on the client's profile and can compare two dates side by side. Coaches cannot upload photos on a client's behalf.

Three cards: Weight (current weight, change so far, starting and goal weight with a progress bar), Body composition (body fat percentage and measurements; tapping it shows each measurement's change since the previous log) and Steps (today against the daily target plus the last seven days). Recent workouts and activities sit below. You can hide the weight chart for clients where weight tracking is not helpful, and custom measurements appear once tracked.

Yes, through the phone's health platform rather than a direct connection. Steps and activities sync from Apple Health on iPhone (Apple Watch data flows there automatically) and Health Connect on Android, so Garmin works once Garmin Connect shares data to either. Fitbit works on Android via Health Connect; Fitbit does not sync to Apple Health, so iPhone users would need a third-party bridge Fitbit does not officially support. Weight does not sync; clients log it themselves.

Usually one of three things. Coachway pulls steps when the app syncs, so the client should open the watch app first, then tap Sync now under Profile > Integrations. Phone and watch may both be counting, so move the watch app to the top of the step data sources in Health Connect or the iPhone Health app. And a manually edited day keeps the typed number. Gaps of a few hundred steps are normal.